Privacy Policy

This Privacy Policy explains how TrackBase, Inc. ("TrackBase", "we") collects, uses, and shares information about you when you use our website and services. We are committed to handling your data responsibly and transparently.

We collect information you provide directly and information collected automatically when you use our services:

• Account information such as your name, work email, and company.
• Usage and product data such as the catalogs and competitors you choose to monitor.
• Technical data such as IP address, device, and browser, collected via cookies and similar technologies.

• To provide, maintain, and improve our services.
• To communicate with you about your account, support, and product updates.
• To detect, prevent, and address security and fraud issues.
• To comply with legal obligations.

We do not sell your personal data. We share information only with service providers who process data on our behalf under contract, when required by law, or in connection with a business transfer. All processors are bound by appropriate data-protection terms.

We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time.

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

We use technical and organizational measures including encryption in transit and at rest, access controls, and regular audits to protect your data. See our Security & Trust page for details.

If you have questions about this policy or our data practices, contact us at [email protected].